SHIPPING

All orders ship from Augusta, GA  Monday- Saturday via FedEx. Orders placed before 2 pm EST will be shipped the same day barring any unforeseen delays (weather delays, order verification, etc). All packages over $500 will require a signature.

We do not currently offer international shipping.

RETURNS & EXCHANGES

We offer exchanges & returns within 30 days of purchase.  In order to be eligible for a return or exchange, all hair must be in its original packaging- unused and unwashed.

Upon receipt of your return we will review and inspect that the hair is in its original condition and acceptable for return. All accepted returns will be refunded minus a $30 restocking fee, and all refunds are processed the following Friday after the return review. Rejected items will be sent back to you via First Class Mail. Once hair has been unpackaged and installed or washed, we cannot accept returns, but we will be happy to find a solution that will make you happy.

To request a return, please email us HERE.